Join Our Team
Business Head – SaaS & Managed Services
About the Company
SOGO is a complete IT lifecycle company that helps businesses get, use, manage, and responsibly dispose of technology. Its verticals include IT procurement, rentals, asset management, e-waste recycling, and resource recovery – creating a simple, end-to-end solution for smarter and more sustainable IT.
Renewed by SOGO is a fast-growing brand focused on refurbished and renewed IT and networking products. Built on the principles of sustainable commerce and circular economy, it delivers high-quality, cost-effective, and environmentally responsible alternatives to new technology.
Renewed by SOGO is a fast-growing brand focused on refurbished and renewed IT and networking products. Built on the principles of sustainable commerce and circular economy, it delivers high-quality, cost-effective, and environmentally responsible alternatives to new technology.
Role Summary
We are looking for an experienced and entrepreneurial Business Head – SaaS & Managed Services to lead and scale one of SOGO’s fastest-growing business verticals.
This is a strategic leadership role with complete ownership of the business unit, including P&L, sales, managed service delivery, vendor partnerships, customer success, operations, and team development. The ideal candidate will have extensive experience leading a Managed Services Provider (MSP) or Systems Integrator business and a proven track record of building recurring revenue businesses.
This is a strategic leadership role with complete ownership of the business unit, including P&L, sales, managed service delivery, vendor partnerships, customer success, operations, and team development. The ideal candidate will have extensive experience leading a Managed Services Provider (MSP) or Systems Integrator business and a proven track record of building recurring revenue businesses.
Key Responsibilities
Business Leadership
- Own the P&L for the SaaS & Managed Services business.
- Define and execute the business growth strategy.
- Drive recurring revenue, profitability, and market expansion.
- Set annual targets, budgets, and pricing strategies.
Managed Services
- Build and scale Managed Service offerings.
- Ensure high service quality through SLA governance and operational excellence.
- Optimize service delivery, resource utilization, and customer satisfaction.
Sales & Growth
- Grow enterprise and mid-market accounts.
- Build a strong pipeline for SaaS and Managed Services.
- Increase recurring revenue through long-term service contracts.
- Drive cross-selling across SOGO’s business verticals.
Vendor & Strategic Alliances
- Strengthen partnerships with Microsoft, Azure, and leading cybersecurity vendors.
- Manage partner programs, certifications, deal registrations, and joint GTM initiatives.
- Identify new technology partnerships to expand the portfolio.
Financial Management
- Drive revenue growth, margins, and overall business profitability.
- Monitor key business metrics including ARR, MRR, churn, and EBITDA.
- Make strategic decisions on investments, delivery models, and resource planning.
Team Leadership
- Build and lead high-performing Sales, Pre-Sales, Service Delivery, Cloud, Cybersecurity, and Customer Success teams.
- Foster a culture of ownership, accountability, and continuous improvement.
- Coach and develop future leaders within the business.
Requirements
- 10+ years of experience in Managed Services, Cloud, SaaS, or Enterprise IT.
- Proven experience leading an MSP or Managed Services business.
- Demonstrated ownership of a business P&L, including revenue, margins, pricing, resource planning, and profitability.
- Strong knowledge of Managed Services operations, SLA management, ticketing systems, RMM tools, and recurring revenue models.
- Experience managing Microsoft 365, Azure, and cybersecurity vendor partnerships.
- Excellent leadership, business development, negotiation, and stakeholder management skills.
Job Details
Location : Bengaluru HQ
Job Type: Full Time
Experience: Senior Leadership (10+ Years)
Send your application to
sogo@sogoindia.com
OR
WhatsApp to
99161 21210