Privacy Policy
SOGO Computers Pvt. Ltd. (SOGO India)
1. Introduction
SOGO Computers Pvt. Ltd. (“SOGO India”, “we”, “us”, “our”) is a Bengaluru-based circular technology and IT solutions company. We provide IT asset disposition, e-waste management, IT rentals, refurbished devices, managed services and ESG compliance solutions.
This Privacy Policy explains how we collect, use, store, share and protect your personal data when you visit our websites, contact us, apply for a job, or use our services. By using our websites or submitting your information to us, you agree to this policy.
This policy applies to: sogoindia.com, sogoewaste.com, sogorentals.com, sogorenewed.com, carbonxneutral.com, and to forms and ads we run on Meta platforms (Facebook and Instagram).
2. Information We Collect
a) Information you give us
- Name, phone number, email address, city and company name
- Job application details: work experience, current and expected CTC, notice period, qualifications, skills, résumé, LinkedIn or portfolio links
- Business enquiry details: requirements, quantities, location and project information
- Any other information you share when you contact us
b) Information collected automatically
- IP address, browser type, device type and operating system
- Pages visited, time spent, referring website and clicks
- Cookies and similar technologies (see Section 7)
c) Information from third parties
- Lead and application details you submit through Meta Instant Forms on Facebook and Instagram
- Information from analytics and advertising platforms
3. How We Use Your Information
- To respond to enquiries and provide quotes and services
- To process and manage job applications, including screening, interviews and hiring decisions
- To contact you by phone, email, SMS or WhatsApp regarding your enquiry or application
- To manage client accounts, contracts, invoices and service delivery
- To issue certificates of disposal, data destruction and ESG or carbon compliance reports
- To improve our websites, services and marketing
- To run and measure advertising campaigns
- To comply with legal and regulatory requirements
4. Legal Basis for Processing
We process your personal data based on your consent, to perform a contract or take steps requested by you, to comply with applicable law, and for legitimate business purposes permitted under the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
5. Job Applicants
If you apply through our website, a Meta lead form or any other channel:
- We use your details only for recruitment and related communication.
- We may keep your application for up to [12] months to consider you for other suitable roles.
- We do not charge any fee at any stage of recruitment. Please report anyone asking for money in our name.
6. Sharing of Information
We do not sell your personal data. We may share it with:
- Service providers who work for us, such as hosting, CRM, email, SMS and WhatsApp providers, analytics tools and recruitment platforms
- Advertising platforms such as Meta and Google, for campaign delivery and measurement
- Group companies and professional advisers where needed
- Government or regulatory authorities and courts when required by law
7. Cookies and Tracking
Our websites use cookies and similar technologies to remember your preferences, understand how visitors use the site, and measure marketing performance. We may use Google Analytics, the Meta Pixel and similar tools. You can control or delete cookies through your browser settings. Disabling cookies may affect some site features.
8. Client Data and IT Asset Disposition
For clients using our ITAD, e-waste and refurbishment services, data stored on devices is handled under the terms of the individual service agreement. We follow secure data sanitisation and destruction procedures and provide certificates on request. Client device data is never used for any purpose other than the agreed service.
9. Data Security
We use reasonable technical and organisational safeguards, including access controls, secure storage and restricted internal access, to protect your data from unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
10. Third-Party Links
Our websites may link to external sites. We are not responsible for their privacy practices. Please read their policies before sharing your data.
11. Changes to This Policy
We may update this policy from time to time. The latest version will always be on this page with the updated date. Continued use of our websites after changes means you accept the revised policy.